RF Global Solutions is a recognised industry leader in offering extended and flexible warranty options, providing our clients with enhanced peace of mind and long-term support. Understanding that the longevity and reliability of RF equipment are paramount, we provide tailored warranty plans designed to meet the specific needs of each client. Our extended warranty options go beyond the standard offering, ensuring that your equipment is covered for a longer period, with flexible terms that can be adapted to suit the operational demands of your business.
These extended and flexible warranties are designed to safeguard your investment, offering protection against unforeseen failures and ensuring your equipment continues to perform at its best. With RF Global Solutions, you benefit from comprehensive coverage that includes maintenance, repairs, and expert support, minimising the risk of costly downtime and enhancing the overall operational efficiency of your RF systems.
12 months parts & labour as standard
Equipment supplied by or refurbished by RF Global Solutions typically comes with a comprehensive 12-month parts and labour warranty as standard, offering our clients peace of mind and ensuring the reliability of their investment. This warranty covers both parts and labour, protecting against any unforeseen defects or issues that may arise during normal use. Our commitment to quality means that we stand behind every piece of equipment we provide, ensuring it meets the highest standards of performance and durability. Whether the equipment is brand new or refurbished, you can trust that RF Global Solutions will offer prompt and effective support should any issues arise within the warranty period.
Hassle free
Our warranty is designed to be hassle-free and straightforward, ensuring a seamless experience for our customers. In the event of a warranty claim, the equipment should be returned to our state-of-the-art repair facility for a thorough inspection. Upon receiving the equipment, our expert technicians will conduct a detailed assessment and provide a comprehensive report of our findings. This report will include an in-depth analysis of any issues identified, along with estimated repair times, and recommendations for any necessary repairs or maintenance.
We believe in full transparency, so our clients are kept informed at every stage of the process, ensuring clear communication and setting expectations for the work required. Our aim is to resolve any issues quickly and efficiently, minimising downtime and ensuring that your equipment is restored to optimal performance as soon as possible.
Highest Priority
At RF Global Solutions, we always give the highest priority status to warranty work, ensuring that repairs are completed as quickly as possible to minimise disruption to your operations. We understand the importance of maintaining business continuity, which is why we are often able to provide our clients with a loan unit during the repair process, subject to availability and timescales. This allows you to continue with your operations while we work on restoring your equipment.
Once the unit has been repaired under warranty, RF Global Solutions takes full responsibility for handling all customs paperwork and covering any associated shipping costs, making the process as seamless as possible for you. We strive to provide a smooth, hassle-free experience from start to finish, ensuring that your equipment is returned to optimal condition without additional burdens or unforeseen costs..
For more information please contact us directly.