Are you using the best components?

Unfortunately, not every company operating in the RF repair market upholds the high standards of professionalism and integrity that customers deserve. At RF Global Solutions, we are sometimes called upon to repair and inspect the results of substandard and unreliable work carried out by less reputable organisations. Over the years, we’ve encountered a wide array of alarming practices that highlight the risks customers face when entrusting their equipment to the wrong hands.

We’ve seen everything from circuit board tracks deliberately cut with a knife when repairs couldn’t be completed, to outright counterfeiting of RF generators—often with varying degrees of success. Shockingly, there are cases where companies have failed to return customers’ generators after receiving them for repair. Perhaps most concerning is the widespread use of counterfeit components in repair work, a practice that not only compromises the functionality of the equipment but also raises serious safety and reliability concerns.

At RF Global Solutions, we take great pride in offering a service that stands in stark contrast to these unethical practices. Our commitment to using only genuine components, combined with our team’s unparalleled expertise and meticulous attention to detail, ensures that every repair we undertake meets the highest standards of quality and reliability. Customers can trust us to deliver professional results, safeguarding their equipment and protecting their investment.

Can you spot a bad repair?

Over the years, we have come across numerous instances of substandard RF repair work performed by other companies. These cases not only highlight the risks of working with unqualified or unscrupulous providers but also underscore the importance of entrusting critical repairs to a reputable organisation like RF Global Solutions. Below are a few examples of the shocking repair practices we have encountered:

  • Circuit Board Damage: In one instance, a company that was unable to resolve a fault resorted to cutting circuit board tracks with a knife, causing irreparable damage to the equipment and requiring extensive corrective work.
  • Counterfeit Generators: We have identified RF generators that were counterfeited to varying degrees of success, compromising performance and posing significant safety risks to the end user.
  • Unreturned Equipment: There have been cases where customers sent their generators for repair, only to have them withheld or not returned at all by the repair company.
  • Use of Counterfeit Components: Perhaps the most common issue we encounter is the use of counterfeit components during repairs, leading to unreliable performance, reduced lifespan of the equipment, and unnecessary costs for the customer.

At RF Global Solutions, we pride ourselves on delivering professional, ethical, and high-quality repair services. We use only genuine components and adhere to the highest industry standards, ensuring that every piece of equipment is restored to optimal working condition. These examples serve as a reminder of the importance of choosing a trusted partner for your RF repair needs.

This one is an RFDS 1250 M/N 3155026 or Lam 660-024637-026 we received at our facility for an inspection. The unit was an Advanced Energy RFG 1250 case even though it was supposed to be an RFDS 1250, the repair company had even given it a fake Advanced Energy serial number!

Beware Counterfeit Components

Below is an example of counterfeit components that were discovered when RF units arrived at RF Global Solutions for repair service for the first time. During our rigorous inspection and diagnostic processes, it became evident that these components had been fitted previously by other RF repair companies.

Unfortunately, this is not an isolated incident. RF Global Solutions has identified a troubling trend among some RF companies operating globally, including within European countries, where counterfeit components are being installed in equipment under the guise of legitimate repairs. This unethical practice can lead to a host of issues for customers, including unreliable performance, increased risk of failure, and potential damage to other critical parts of the unit.

At RF Global Solutions, we hold ourselves to the highest standards of integrity and professionalism. We use only genuine, high-quality components in our repair services, ensuring the equipment we service operates reliably and safely for the long term. By choosing RF Global Solutions, customers can trust that their equipment is in the hands of industry experts who prioritise quality and customer satisfaction above all else.

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Concerned about one of your repairs?

We warmly invite you to contact us directly if you would like more information about poor-quality RF repairs you may have received from other companies or if you have any concerns about low-quality counterfeit components that you suspect may have been fitted to your equipment by your service provider.

At RF Global Solutions, we are committed to helping our customers identify and address these issues, ensuring their equipment is restored to peak performance using genuine components and professional repair techniques. Our team of experts is always on hand to provide guidance, answer your questions, and offer solutions that prioritise the safety, reliability, and longevity of your RF equipment.

Don’t hesitate to reach out—our mission is to provide peace of mind and ensure your business runs smoothly with equipment you can trust.