Business As Usual AT RF Global Solutions

A message to our valued customers and suppliers.

In light of the sudden outbreak of COVID-19, I want to update our valued customers and suppliers about the ongoing situation and to provide reassurance that we are still very much open for business.

Our response plan has been put in place to ensure we are able to continue to operate at a high standard whilst protecting our employees, customers and suppliers.

 

Employee Safety

 

As a priority, we have decided to put several measures in place to protect the health of our employees and their families, including:

  • Enhanced cleaning and sterilisation of work environment.
  • Provision of alcohol hand gels, surface sanitising wipes, masks, disposable gloves etc.
  • Restricting client visits.
  • Banning all supplier visits to site
  • Immediate self-isolation for anybody feeling unwell or showing symptoms.

 

For Customers

 

  • All RF Generators, Matching Networks etc are being sterilised with sanitising products both on arrival and prior to dispatch.
  • Approved Economic Operator (AEO) status guarantees repairs and sales are fast tracked at all air/ sea ports should back logs occur, worldwide.
  • Dramatically increasing stock of spare parts, components, packaging materials, etc.
  • Over 1000 sales units in stock fully refurbished and ready to buy http://www.rfglobalsolutions.co.uk/product-list/
  • Maintaining a state of the art 24/7 customer portal with realtime job info https://customerportal.rfglobalsolutions.co.uk
  • Restricting client visits.

In these uncertain times, we have ensured our employees feel prepared and equipped to work effectively. We feel confident that we have the ability and motivation to carry out our services and to solve your RF requirements regardless of your physical location.

If you have any questions please do not hesitate to get in touch. sales@rfglobalsolutions.co.uk

 

Alastair Stuart

Director